Reservations Policy

GUARANTEE POLICY:

A deposit of One Night's Room Rate, Resort Fee and applicable taxes will be taken at time of booking, (excluding special rates or promotions that require pre-payment).

TERMS AND CONDITIONS

A credit card is required to book a hotel reservation.

At check-in (4:00pm), the Front Desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. A State Tax of 7%, Occupancy Tax 4.5% and $39 nightly resort fee plus tax will apply to each reservation.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the rates or details of the reservation contains or resulted from a mistake or error.

Photos and renderings of guestrooms are representative of the general design and view of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.

Due to the limited parking available on the beach, large items such as trailers, boats, RV's, jet skis, etc. cannot be accommodated. Please contact the resort prior to arrival for assistance in making alternate arrangements.

If you selected a reservation which includes a package please contact the resort prior to your arrival to confirm your dining reservations. Packages do not include gratuities. All packages exclude taxes, resort fee and gratuities.

Zota Beach Resort is a non-smoking resort.

CANCELLATION POLICY:

Seven (7) days prior to date of arrival on applicable reservations. Advance Rate Plans are fully prepaid, non-changeable, and non-refundable. Should you cancel an Advance Rate Plan or in the event that you do not arrive on the arrival date, the full amount of the reservation shall be forfeited. Each particular rate plan has clearly defined cancellation polices as you proceed further into the booking process.


RESORT FEE:

The daily $39 resort fee provides every guest with:
  • In-room bottled water (2)
  • Wireless Internet
  • In-room coffee
  • Valet parking
  • Pool towel service at the resort pool and hot tub
  • Fitness Center
  • Daily newspaper
  • Daily turndown service
  • Business center for computing and printing needs
  • Unlimited local calls and toll-free number access
  • 100% of the resort fee is used to support these services. No portion of the resort fee constitutes a gratuity, and no portion goes to any resort associate.

DOG POLICY

Zota Beach Resort welcomes well-mannered dogs 30 lbs. or less. Guests bringing dogs will be charged a one-time, $100 fee for the first three nights, and a $25 fee for each night thereafter. Room type and location restrictions may apply.